Remote back-up

Macbook Prop, screen and serverBacking up is something journalists rarely take seriously. But we produce magazines for clients so having back-ups for if – is that when? – things go wring is vital. Today I set up a remote back-up with our three main office Macs mirrored on a machine at my parents house.

When I say “I” it’s a bit like the Royal “we”. I pay a local firm of Mac experts – Logo Systems in Greenwich – for IT support Their Paul Richardson came up with the plan after I exhausted commercial data back-up schemes and found them too inflexible – they only back up your data, not systems. (more…)

PRs need help

PR people need help. They appear to have less understanding of how journalists work than ever before. They don’t appreciate deadlines, the speed journalists work at and the hours journalists now work on 24-hour internet media.

I have had a couple of weeks of dire experience with PRs. These include:

Slow, non-answers | Embargos | Contacts | Press registration (more…)

Late pay gripes

This week, instead of being a journalist and trainer, I spent at least a day dealing with late paying clients. It was mainly AOL, which, until today, had not paid a single freelance contributor, despite us working since December.

My company has now been paid more than £10,000 by some clients and we have remittance advices in from others so will be paid by Tuesday. But as of today we have more than £21,000 of invoices outstanding, of which nearly £2,400 is already overdue. That is me lending companies money. (more…)

Embargo farrago

Axa websitePublic relations (PR) officers from insurer AXA gave the trade press and the national press different embargoes for the same story on Friday.

Embargoed is a small town in Wales, my old ex-national newspaper editor used to say, emphasising the “ed” sound at the end of the word. It looks like AXA’s PR people give the embargo about as much respect.

(more…)

HMR C’s

The BBC carried a story on a tax hoax phishing email this morning, timed at 01.49. I phoned the out of hours HMRC PR at 9am and he did not have the press release, said he would get it to me about 11am and, so far, still hasn’t.

Why are PRs so completely useless?

Update: After second chase up call, when release was still not ready, it arrived by email at 12.34, saying exactly the same as the BBC was given 11 hours earlier.

Related stories

Links (new windows)

Qur’an crimes

Should journalists mention facts that will play up racism, even though the source seems impeccable?

I did a story yesterday about insurance fraud on Daily Finance. In the course of interviewing the lawyer, she made the statement that the defendants refused to testify in court because they would have had to swear on the Qur’an. (more…)

Sunday PR roast

Accountants Ernst & Young issued a press release today (Sunday) but the named PR, Vicky Conybeer, did not have access to a photo of those quoted in the release because she was not in the office.

Why bother releasing it on Sunday or being the named PR if you can’t help working hacks? (more…)

Council tax post

I finally got the figures I needed – though I had to find some via a link on Local Government Chronicle’s website to the Communities department’s site (new window) that the PR had not found.

Interesting that the chief PR seems to think the response “but will be Monday before I can come back to you” would be OK for a website that runs seven days a week.

When he gets back in on Monday he’ll find several more emails from me and that I have found the missing figure on his own website.

Related post

Poor Govt. Pr

Links (new windows)

Taking the rise out of council tax (Daily Finance)