Marching orders

Starbucks windows smashed with anarchy A grafittiReporting Saturday’s TUC March for the Alternative and UKUncut’s protests against tax dodgers proved the limits of technology. There may be power in a union but if there’re no power points to plug in laptops and mobiles, nobody will know about it.

Broadband access too is key. We posted our first report and video from Starbucks in Villiers Street, near the Embankment. Trying to upload video in Hyde Park via a Vodafone dongle proved fruitless so, with Starbucks on Piccaddilly smashed up, we had to march for the alternative. Café Nero had broadband but no power sockets. I filed with 4% Macbook battery life left. Read More »

New era dawns

Insurance Times websiteToday is the first day for nearly two years that I have not had to get up at 6am to write early morning web news for Insurance Times. I woke up at 6 anyway (but I lay there until 6.20). My ambition is to be woken with a cup of tea in bed at 7am. For now at least, that is just a dream.

Since 10 November 2008 I have missed six working days in 100 weeks – once in hospital after my knee operation and one week off travelling this year. I have written about 3,000 stories, sometimes writing nine a day. Insurance Times paid about £12.50 per story.

I have worked from holiday homes and hotels. I have stayed in B&B’s with broadband purely to be able me to fulfil my contract. I have even worked from my laptop and dongle on campsites.

Ullapool campsite

Supermarket giant Tesco announced to the stock market at 7am in September last year that Fortis (now Ageas) was to be its insurance provider.

I called Fortis and got a quote for my story while sitting outside my tent just metres from the sea at Ullapool in Scotland on the xrv.org.uk national meet motorcycling weekend. Fortis told me that morning that Insurance Times was the first to run the story, with it live before 8am.

A lot of what I wrote was news from that morning’s papers and other sources – often one or two pars and pointers to where readers could get the story. But I had plenty of other exclusives too, either given to me because my contacts knew I was up at that time or through my industry knowledge.

New Year honours

When Simon Bolam was given an MBE for services to the Insurance Industry in the New Year honours 2008 even the Scottish papers missed him because they did not know who he was. I remembered him as the former leader of the British Insurance Brokers’ Association (BIBA).

I knew the name of the broker he ran and tracked him down, first speaking to his daughter, who by then ran the firm, and eventually – at about 9am – Bolam himself.

I was in the Lake District, booted and waterproofed, about to leave for a hike, when he called and I added his quote to my story. The rival Post Magazine ran that story six days later when they got back to work.

In-house reporters

Insurance Times has taken the work in-house. Two new reporters will take turns to get up early and get into the office to start work at 6am. I have worked for Insurance Times for so long – I am a former editor – I was trusted with remote access. One will be getting up at 4am to travel in.

The early morning news made a huge different to the site’s traffic. When CEO’s get in at 8am, if the site is the same as it was the night before they won’t look again. If a CEO tells the next level of management to look at a story, traffic really picks up. That is what happened.

I think I offered great value for money. I did a good job. I wrote more stories than I was asked to write and more than most thought possible – I had to process them all to the website, including links, photos and categories, not just write the words.

I think I gave Insurance Times more as a freelance than they will get from staff.

Links (new windows)

PRs need help

PR people need help. They appear to have less understanding of how journalists work than ever before. They don’t appreciate deadlines, the speed journalists work at and the hours journalists now work on 24-hour internet media.

I have had a couple of weeks of dire experience with PRs. These include:

Slow, non-answers | Embargos | Contacts | Press registration Read More »

Embargo farrago

Axa websitePublic relations (PR) officers from insurer AXA gave the trade press and the national press different embargoes for the same story on Friday.

Embargoed is a small town in Wales, my old ex-national newspaper editor used to say, emphasising the “ed” sound at the end of the word. It looks like AXA’s PR people give the embargo about as much respect.

Read More »

Sunday PR roast

Accountants Ernst & Young issued a press release today (Sunday) but the named PR, Vicky Conybeer, did not have access to a photo of those quoted in the release because she was not in the office.

Why bother releasing it on Sunday or being the named PR if you can’t help working hacks? Read More »

Council tax post

I finally got the figures I needed – though I had to find some via a link on Local Government Chronicle’s website to the Communities department’s site (new window) that the PR had not found.

Interesting that the chief PR seems to think the response “but will be Monday before I can come back to you” would be OK for a website that runs seven days a week.

When he gets back in on Monday he’ll find several more emails from me and that I have found the missing figure on his own website.

Related post

Poor Govt. Pr

Links (new windows)

Taking the rise out of council tax (Daily Finance)

Tweeting twits

Tweets from #governmentnews are so wrong the person tweeting should be taken out and shot. Journalists should avoid this site because of its inaccurate and misleading information.

Yesterday, 17 January, it tweeted that new donation and funding figures for political parties had been published. This was just baloney. Read More »

Accessible web

Writing for the web means complying making your website accessible to blind or partially-sighted web users who may be using screen readers.

It is not just that your site may fall foul of the Disability Discrimination Act – if you are providing services to the public – but because there are ethical and logical reasons to do so. Why would you not want as wide an audience to be able to read your website, after all? Read More »

Blog or bog off

In the past few days I have worked from my Macbook using mobile internet connections from:

  • The top and bottom decks of double decker buses
  • standing up on a London commuter train
  • Seated on a Virgin train
  • On the overground section on a London tube
  • In a Starbucks and a Pret
  • Standing on Oxenholme and Lewisham stations

I have used a mix of my Vodafone dongle and my BT Openworld account. And that is in addition to several other people’s home wireless broadband networks. Read More »

I’ll be back

True to the words of Arnold Schwarzenegger’s robot assassin in the Terminator, I am back and I’m blogging again. (I had complaints that I had stopped blogging – thanks for those.)

I have been busy. Most recently I have been paid to blog. I am now lead blogger on a new AOL-owned website called Daily Finance (my RSS feed right). Before that I was (unpaid) running a blog at the National Union of Journalists’ (NUJ) annual delegate meeting (ADM). It has been hectic.

So much has happened. News Now has ceased using national newspapers on its new aggregator service because of demands for payment from the Newspaper Licensing Agency (NLA). A company called Meltwater is now challenging the basis of that in the courts.

Links for free

I have not had time to get to the basis of the NUJ’s argument that aggregators should pay. But my gut reaction is to back the Meltwater. If you provide links to the source articles and don’t copy the articles themselves then that should be free.

News Now was a much more sophisticated search engine than the newspapers’ own websites. It found stories related to insurance that never appeared when searching each paper individually. And whoever designed the Telegraph’s search engine, for example, should be taken out and shot.

A Right to Link campaign has started. I am minded to back it.

Elinor and Kat working on their laptops

Elinor and Kat

NUJ ADM

Covering the NUJ’s ADM was a great, if knackering experience. The next issue of the journalist will include a fair chunk of the students’ work but the website itself is worth a look.

My full report on it says all I need to say, but I’d repeat here how great both Kat and Elinor are. I know Kat has spoken to a few editors I have recommended and I hope she gets a job out of teaching NCTJ law and into a newsroom where she belongs.

Elinor would be a good poach if anyone is interested in a reporter with a nose for news.

And finally

I was Jon Slattery’s third journalist to review the year and make predictions for 2009. This does not suggest I am the third most important. I think I was the third to reply.

In fact, quite possibly, I was the first to reply but he managed to convince two more interesting and important people to answer his questions before he had to use my answers.

Links (open new windows)