An email to my MP asking whether I should complain about the Communities PR team to the minister or head of the Civil Service elicited a response, at last.
I called Matthew Gorman there on 15 December. I asked for the amount of council tax collected and the cost of collecting it, plus the amount of council tax benefit paid and the cost of paying it. I was given this information ten years earlier by the predecessor department for an article in the Guardian.

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Wheal Associates
Lady Godiva site
The Zebra
Hilly Fields
Deptford Green
The Longest Day