Vodafone CEO Jeroen Hoencamp wants feedback
Tax dodging mobile phone operator Vodafone has possibly the worst customer service in the UK.
Having tempted me (a customer since before I was married in 1993) to stay with the phone company after a 2 hour 20 minute web chat, Vodafone then failed to implement the deal it had offered.
Another 47-minute web chat led to Vodafone telephoning my office in a call that lasted more than two hours, yet still the mobile phone company could not honour the deal. Continue reading
